Our story

Charity & Biscuits is owned and run by me, Ben Blankley. I have worked for charities of all sizes (e.g. Comic Relief, War Child, The Health Foundation) and was always known for my love of a cup of tea and a biscuit. Hence the name Chari(tea) and Biscuits.

I set out to do something different from the traditional charity digital agencies, rather than try to become one. Those agencies are great if you have a sizeable digital/comms team of your own and a budget of £20k+ to spend. But if you don't then it's often one of you and a lot them!

Commissioning a new website can be quite daunting, especially if you haven't done it many times before, if at all. We don't have salespeople that deliver a dazzling pitch and then pass you to an Account Manager who isn't the one actually designing or building your site.

Our aim is to adopt a more personal approach, and a friendly 'can-do' attitude rather than dogmatically sticking to a fixed scope of work that you signed up to at the beginning before really knowing what you need or want. We offer advice and support, and won't let you pay us to reinvent the wheel when there's a cheaper (or free) alternative readily available.

Our typical clients

We're choosy about which projects we take on board – we aim for quality rather than quantity as we prefer to maintain long-term relationships with all our clients.

Most of our charity clients have a website already, often a WordPress one, and are looking to take the next step in terms of the design and functionality. Many are frustrated by the lack of capability or confidence to update key parts of their website themselves, and find that they are beholden to an agency to do it for them – often slowly and expensively!