We’ve worked FOR charities, big and small, for decades.
And we’ve spent years working WITH charities just like yours.
So we know how vital your work is. That the need for it has never been greater, but that resources are stretched tighter than ever.
We build most of our websites using WordPress - the world's most popular Content Management System (CMS).
We build our charity websites using the native WordPress block editor, extending it to create the custom-made content blocks that your site needs. It’s easy to create compelling content and your own layouts.
Our custom donation forms can keep donors on your site so you’re fully in control of the journey. If you need to connect your site to a fundraising CRM like Salesforce, Beacon or Donorfy – then we can do that too.
Your new website will be accessible and SEO friendly. We’ll help to organise your content and make sure it is fully ‘audience centric’ – i.e. you’re thinking about ‘what our users are looking for’ rather than just ‘what do we want to tell people’.
Charity & Biscuits is owned and run by me, Ben Blankley. I have worked for charities of all sizes (e.g. Comic Relief, War Child, The Health Foundation) and was always known for my love of a cup of tea and a biscuit. Hence the name Chari(tea) and Biscuits.
I set out to do something different from the traditional charity digital agencies, rather than try to become one. Those agencies are great if you have a sizeable digital/comms team of your own and a budget of £20k+ to spend. But if you don't then it's often one of you and a lot them!
Commissioning a new charity website can be quite daunting, especially if you haven't done it many times before, if at all. We don't have salespeople that deliver a dazzling pitch and then pass you to an Account Manager who isn't the one actually designing or building your site.
Our aim is to adopt a more personal approach, and a friendly 'can-do' attitude rather than dogmatically sticking to a fixed scope of work that you signed up to at the beginning before really knowing what you need or want. We offer advice and support, and won't let you pay us to reinvent the wheel when there's a cheaper (or free) alternative readily available.
We're choosy about which projects we take on board – we aim for quality rather than quantity as we prefer to maintain long-term relationships with all our clients.
Most of our charity clients have a website already, often a WordPress one, and are looking to take the next step in terms of the design and functionality. Many are frustrated by the lack of capability or confidence to update key parts of their website themselves, and find that they are beholden to an agency to do it for them – often slowly and expensively!
Our websites look and work great on computers, tablets and smartphones. They all have easy to use and secure donation forms, fundraising events, blogs and news items built in.
When it comes to design and content, we're the experts in knowing what will make your supporters get inspired and get involved.
Our portfolio displays some of our charity website examples.
Most of our websites are built using WordPress — the world's most popular and open-source Content Management System (CMS). They're easy for your staff to edit and maintain, but they're locked down so they're secure from hackers and malware.
It's 'open-source' software so there's no licence fee to pay and you won't be tied into using us or any other agency for the lifetime of your website.
Asking how much a website costs is a bit like asking 'how much does a house cost'? The answer is of course 'it depends', but most of the bespoke sites we build tend to cost between £7,000 and £15,000. We don't charge VAT on top.