Whereas with some developers you have to be a little wary to make sure that they aren't just making up or overpricing technical fixes, Ben is very honest and straightforward, and we all trust him to tell us what's necessary and what isn't.

He is an extremely easy person to work with - thoughtful about what the client needs, with a sense of wider communications issues, not just the technical nuts and bolts.

Having worked with Jo for the best part of a decade at Comic Relief, I know first-hand just what a highly-skilled, creative copywriter she is. Her knowledge and experience in charity communications makes her an invaluable asset to any charitable organisation.

She has a particular flair for turning raw information about complicated social issues into truly compelling copy that speaks to the intended audience with heart and feeling. She’s also ridiculously efficient, reliable and insightful.

As a small charity we were not simply looking for a new website but for someone with relevant knowledge of the charity sector who could possibly advise and guide us throughout the process. We were lucky to find Ben through an online search! He made things so much easier for us and was able to anticipate our needs, understand our expectations and drive the whole process. On top of that he kept following up after the launch of the website and made sure everything was fine.

I can truly say he is not just a competent professional but he is a great person to deal with and most of all, gifted with great patience! He certainly comes highly recommended by us.

Last year we decided to update and refresh our old website, from both a visual perspective as well as the updating and re-writing the web content. We found Charity & Biscuits were able to offer a complete service which was a very smooth and pain free process. We initially only wanted them to re-write the web copy, however we then decided we wanted them to re-design the website as well.

Dealing with Jo and Ben throughout this process was a ‘breath of fresh air’! They were able to answer my questions, clarify any confusion I had and were able to clearly communicate what needed to be done to get the results we wanted.

I would thoroughly recommend Charity & Biscuits if you’re thinking of developing, designing or refreshing your website. They were very helpful and understanding of the needs of a small charity like ours.